Shipping & Returns

Shipping Policy

📦 Shipping & Returns

Effective Date: May 5, 2025
Applies to U.S. and international orders

🕒 Order Processing

Orders are processed within 2–5 business days (excluding weekends and holidays).
Some items may ship separately depending on supplier location or availability.

🚚 Shipping Information

U.S. Shipping

  • Delivery Time: 5–10 business days after processing

  • Carrier: USPS, UPS, or similar

  • Shipping Cost: Calculated at checkout

International Shipping

  • Delivery Time: 10–21 business days after processing

  • Customs & Duties: Customer is responsible for any customs fees or import taxes

  • Shipping Cost: Calculated at checkout

Tracking

  • You will receive a tracking email once your order ships

  • If you do not receive tracking after 7 business days, contact us at twowildbloomsboutique@gmail.com

Shipping Disclaimers

We are not responsible for shipping delays due to:

  • Carrier issues

  • Customs clearance

  • Incorrect addresses

  • Weather or holiday-related disruptions

Please double-check your shipping address at checkout.

💌 Returns & Store Credit

We accept returns for store credit only.
We do not offer refunds or direct exchanges.

🗓️ Return Window

All return requests must be initiated within 7 business days of delivery.
Requests made after this period will not be accepted.

✅ Return Eligibility

To be eligible for return, items must be:

  • Unworn and unwashed

  • In original condition with tags attached

  • Shipped back in protective packaging (with SKU label if available)

❌ Non-Returnable Items

  • Final sale items

  • Jewelry and accessories

  • Intimates, bodysuits, and swimwear

  • Personalized or custom-made products

  • Any item returned past the 7-business-day window

🔁 Exchanges

We do not offer direct exchanges.
Please return the item for store credit and use it to place a new order.

📝 Return Process

  1. Initiate Your Return
    Email us at twowildbloomsboutique@gmail.com
    Include your:

    • Order number

    • Item(s) you'd like to return

    • Reason for return

    • Photos if the item is damaged or defective

  2. Wait for Approval
    We’ll respond within 2–3 business days with:

    • The correct return address

    • Instructions based on the item’s warehouse location

    • A return authorization if needed

  3. Ship Your Return

    • You are responsible for return shipping

    • Use a trackable shipping method

    • Email us the tracking number once the return has been sent

  4. Receive Store Credit

    • Once the item is received and approved, you'll receive store credit via email

    • Processing typically takes 5–7 business days from receipt

💔 Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Email us within 3 business days of delivery at twowildbloomsboutique@gmail.com

  • Include your order number and clear photos of the issue

  • We’ll make it right ASAP